Do I have to pay the fee to use this service?
This service is free of charge.
Is it possible to use this service in case I don’t have an internet access?
In that case, it’s impossible to use this service. Please use this service on the internet.
Is there an age restriction for users?
Those who are under the age of 18 are not allowed to be both traveler and attendant.
Are there any conditions to register as an attendant?
No, there are no conditions. Anyone can be an attendant regardless of their nationality and sex.
Is the amount charged to us from the attendant who guided us?
Attendants never charge you the amount except for the payment for use of facilities and restaurants after they guided you.
Is this service available overseas?
It’s ok. Please select the date and contact the attendant that you hope to meet.
I forgot the Log-in ID and password.
Please contact us through our contact form.
Do I need any qualifications and experiences to attend the tourist?
You don’t need any qualifications. Please have a contact with the person who’d like you to attend and adjust your schedule in advance.
I’m worried about my personal information leak.
We shall not provide personal information to the third party except for this service’s usage purpose.
(Except in case the information is requested based on the law.)
How can I close my account?
After login, please press the "Close account" button from the management screen.
※If you cancel the membership, all data will be deleted and cannot be recovered.